Studio Class Policy

1. Class Booking 

• All group classes must be booked in advance via The Warm Up Studio’s booking platform. 

• Bookings are made on a first come, first served basis. Each class is limited to a maximum of 7 participants to ensure quality and attention. 

2. Class Packages, Trials & Ongoing Access

• New clients are eligible for a £25 trial, which includes 2 weeks of unlimited group classes.
• After the trial period ends, each participant must purchase a 5 class pack at £100 to continue training.
• Class packs are non-transferable and non refundable.

3. Minimum Attendance

• A minimum of 4 participants is required for a group class to run.
• If fewer than 4 participants are booked, the class may be cancelled with advance notice. Affected clients will be notified and the class will not be deducted from their pack.

4. Cancellations & No-Shows

• Cancellations must be made at least 6 hours prior to class start.
• Late cancellations and no-shows may result in the loss of that session from your pack.
• Repeated no-shows may lead to restricted booking access.

5. Arrival & Participation

• Arrive at least 5 minutes early. Late arrivals may not be allowed to join.
• First-time clients should notify the trainer of any injuries or concerns before class.
• Proper activewear and clean training shoes are required.

6. Health & Safety

• By participating, you confirm you are medically cleared and fit to exercise.
• Stop and notify the trainer if you feel unwell or experience discomfort during class.
• The Warm Up Studio reserves the right to refuse class entry for safety concerns.

7. Equipment & Facilities

• Please treat all equipment with care.
• Any damage from improper use may result in charges or suspension.

8. Modifications & Fitness Levels

• Classes are suitable for all fitness levels. Trainers will offer progressions and regressions as needed.
• Participants are expected to listen to their bodies and work within safe limits.

9. Media Use

• Photos/videos may be taken occasionally for marketing.
• Clients will be informed beforehand and can opt out by notifying a staff member.

10. Studio Etiquette

• Be respectful of your trainers, fellow participants, and the studio space.
• Disruptive or unsafe behaviour will not be tolerated and may result in removal.

11. Studio Rights

• We reserve the right to make adjustments to schedules, pricing, and programming with notice.

12. Contact Us

info@thewarmupstudio.co.uk